Privacy Policy
We are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose. The goal of this Privacy Policy is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at Elements For Home to answer your questions about this privacy policy and resolve any issues which may arise.
Collecting and Using Your Information
This Online Privacy Policy covers the collection and use of personal information on Elements For Home web site
The information covered by this policy is personal information an individual provides to Elements For Home during an online transaction.
Personal Information
Elements For Home collects personal information online when:
- you register to become a member of Elements For Home (set up an Account)
- you make online purchases
- you submit questions or comments to us
- you request warranty or post-warranty service and support for a product
The type of information collected may include name, address, payment and delivery information and e-mail address. Elements For Home uses the personal information you provide to register you to create and maintain accounts; process, fulfill, and follow up on orders; answer your e-mail and send information you request. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalise communications.
Communications from Elements For Home (including marketing)
Elements For Home may send you e-mail about your orders or your account and in response to your questions. We may find it necessary to send you e-mail relating to your account or order.
Sharing Your Personal Information
- Elements For Home will not sell, rent, or trade the personal information you provide online.
- Elements For Home may disclose personal information to third parties without your consent as required by law or court order, to co-operate with Government authorities in a criminal investigation, and to enforce or protect Elements For Home property or contractual rights.
- Elements For Home reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. If the business is sold or transferred, Elements For Home will give you an opportunity to tell us not to transfer your personal information. In some cases, this may mean that the new organisation will not be able to continue providing to you the services or products that Elements For Home provided
Other Information - Cookies
Elements For Home automatically receives and records data on our servers from visitor browsers including computer IP (Internet Protocol) addresses and other information through the use of cookies. We may also collect and record information about what you viewed on our Web site. We may use this type of information and combine it with your personal information to help customise our future interactions with you. In doing so, we hope to provide better service to you by tailoring our communications to match your interests- to give you more of what you want and less of what you don't want. However, we will provide you with the opportunity to tell us not to use this type of information in future communications.
Protecting Your Information
We safeguard information according to established security standards and procedures, such as using Secure Sockets Layer (SSL), and we continually assess new technology for protecting information. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.
Keeping Your Information Accurate
If you are a registered member of Elements For Home or of any other online service from Elements For Home and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending an e-mail to request a change to your information or a copy of the personal information we have collected about you online. There may be a nominal charge for information requested. Click here for appropriate address information. We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.
Contacting Elements For Home
If you have questions or concerns about your privacy when using the Elements For Home web site, please contact us through the contacts page or by phone on 08703 870 880. Elements For Home will work with you to resolve any concerns you have about this policy.
